Why Eva
The next visit should not depend on memory.
A patient agrees. Treatment starts. Then the next visit goes unbooked. Eva connects the consult to a clearer team handoff, with case tracking built and being tested to help carry the journey toward completed care.
The problem
You already did the hard part.
By the time a treatment plan is lost, the clinic has already paid for all of it: the marketing that brought the patient in, the chair time, the exam, the radiographs, the diagnosis, and the conversation where you explained it properly. All of the cost is spent, and then the plan quietly goes nowhere.
Not because anyone stopped caring. Because the follow-through lives in memory, sticky notes and someone's messages.
Acceptance is only the first gate. After a patient says yes, the visit that was never rebooked and the stage nobody carried can disappear from view. The team needs a way to see what the case is waiting on.
An organised practice already has the pieces. A practice-management system for records. A schedule for future appointments. Lab software for lab items. Good notes so the front desk knows what to say. Those pieces can still leave the team asking: where is this case, and what is it waiting on? Too often, the thing holding them together is someone’s memory.
A future appointment is not case control. Eva’s case layer is being tested to keep the next step, its owner and a broken treatment sequence visible.
Who Eva is for
Where Eva earns her keep
Eva is for clinics where treatment gets diagnosed and then has to be carried: restorative, implants, orthodontics, full-arch. Work that spans visits, depends on a lab, and dies quietly when one appointment in the middle goes missing.
A single-visit practice uses less of the carrying and all of the rest. The reviewed note and Team Brief support the handoff; a consult with a treatment decision also supports a Patient Assessment. The case and follow-up layer remains in testing.
If you work across more than one practice, the sequence is the part you can least afford to hold in your head. You diagnosed it on Tuesday at one address and you are somewhere else on Wednesday; the case does not travel with you and nobody at either place is carrying it on your behalf. Eva is not tied to a building, and she is as useful to a dentist working single-handed or moving between practices as to a practice with a full team.
What we mean by built for dentistry
Details that matter in a dental consult
Moments from a real clinic day, and what Eva does about each. None of them look like hard problems until you have watched one go wrong in your own surgery.
“#14” is not one tooth.
Under Universal it is the upper left first molar. Under FDI it is the upper right first premolar. Same two digits, different teeth, different countries. Eva holds both maps and both ways of saying them aloud: FDI digit by digit, Universal as a whole number.
You said “lateral ceph” and the transcript said “lateral staph.”
Speech models trained on general medicine mishear dentistry in specific, repeatable ways. Eva carries a correction bank built for dentistry, and most entries fire only in context: an imaging repair needs an imaging word nearby, an orthodontic one needs orthodontic words around it.
You said nothing, because it was all normal.
Dentists do not narrate normal. The finding goes unsaid, the box comes back blank, and on paper it reads as an exam you skipped. Where Eva fills a routine field she did not hear, she writes your template’s expected normal and marks it “- please verify”.
Set your clinic’s tooth-numbering system before translation. Dental-speech corrections still need review. Template normals are assumptions to verify, never a substitute for examining the patient. Review the findings, confirm the assumptions, and decide what enters the record.
After the note
The part that runs after the patient says yes
The case layer is built and in testing. These treatment-completion workflows remain in development, beyond the currently available beta scope.
Built · in testing
The next-day call is already on the list
Sign off a treatment note and the welfare-call task is waiting the next day, and Eva knows which visits earn one. An emergency visit gets the call even on an exam template; an impression or scan visit does not. It is a task on your team’s list, not an appointment in your book.
Built · in testing
An escalation belongs to the dentist
When a post-op call is recorded as needing the dentist, the case moves to a dentist-owned lane, and neither snoozing the case nor logging another contact clears it. Only the dentist's answer does.
Built · in testing
An open lab item keeps the case open
Eva does not manage your lab. She treats an outstanding lab item as a reason the case is not finished, and a temporary crown counts as not finished. A case waiting on a lab cannot quietly read as complete while the patient is still walking around in a temporary.
Eva creates the task and keeps the case visible. A person makes the call, books the appointment, and decides what happens next. None of this reaches your patients on its own.
See the consult-to-handoff workflow
We’ll walk through the clinical note, patient assessment and Team Brief, then show you where case tracking stands.